Organization always look for personnels with different mix of skills and experience depending on it's core business and business environment. Yet it's no longer enough to be a functional expert but to complement these unique core competencies with certain "soft skills".
"Soft skills" are a cluster of personal qualities, habits, attitudes and social graces that make someone a good employee and compatible to work with. Many studies suggest that soft skills are important as an indicator to job performance and they vary from one person to another.
Today's service economy and the ascendance of work teams in large organizations puts a new premium on people skills and relationship-building.And with business being done at an increasingly fast pace, employers also want people who are agile, adaptable and creative at solving problems.
The demand for more accountable employees in the workforce increase tremendeously and that requires them to equip themselves with soft skills.
Among the required traits employees should possess are:
# Strong Work Ethic. Are you motivated and dedicated to getting the job done, no matter what? Will you be conscientious and do your best work?
# Positive Attitude. Are you optimistic and upbeat? Will you generate good energy and good will?
# Good Communication Skills. Are you both verbally articulate and a good listener? Can you make your case and express your needs in a way that builds bridges with colleagues, customers and vendors?
# Time Management Abilities. Do you know how to prioritize tasks and work on a number of different projects at once? Will you use your time on the job wisely?
# Problem-Solving Skills. Are you resourceful and able to creatively solve problems that will inevitably arise? Will you take ownership of problems or leave them for someone else?
# Acting as a Team Player. Will you work well in groups and teams? Will you be cooperative and take a leadership role when appropriate?
# Self-Confidence. Do you truly believe you can do the job? Will you project a sense of calm and inspire confidence in others? Will you have the courage to ask questions that need to be asked and to freely contribute your ideas?
# Ability to Accept and Learn From Criticism. Will you be able to handle criticism? Are you coachable and open to learning and growing as a person and as a professional?
# Flexibility/Adaptability. Are you able to adapt to new situations and challenges? Will you embrace change and be open to new ideas?
# Working Well Under Pressure. Can you handle the stress that accompanies deadlines and crises? Will you be able to do your best work and come through in a pinch?
With these skills an employee should know how to handle a crisis or challenge in organization.
Remember, whether you are at a lower rank position or an executive, it's your combination of core and soft skills that will set you apart from the crowd!
Tuesday, October 7, 2008
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1 comment:
this is a very good guide, shall use it if i managed to become a hospital director one day hehe.
i would like to request your guidelines on how to ignore other people's opinion and not to care about what other people think.
thanks.
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